Shipping policy

We use a tracked courier service for all our UK and overseas deliveries. For UK mainland* deliveries we offer a next working day service. The next day relates to delivery time frames once an order is dispatched however we are unable to guarantee next day processing of an order which may be affected by (not exclusively) items out of stock, weekends, national holiday periods etc. We will always endeavour to process every order as quickly as possible.

* Please note all UK Next Working Day orders placed before 4pm Monday to Thursday will be dispatched that day, subject to stock availability, and you will receive it the next day.

If you place your order after 4pm on a Thursday, and before 4pm on a Friday, it will be dispatched on Friday, subject to stock availability, and you will receive it the next business day.

Orders placed after 4pm on a Friday, or on a Saturday or Sunday will not be processed until the following business day.

Orders outside UK can take a bit longer - approximately 3-7 business days.

Once your order has been dispatched from the warehouse you will receive a confirmation email to let you know it is on the way.

Please Note:

  • All delivery estimates are based on time from the package leaving our warehouse.
  • You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Orders placed before 4pm Monday to Thursday will be dispatched that day, subject to stock availability and you will receive it the next day. If you place your order after 4pm on a Thursday and before 4pm on a Friday, it will be dispatched on Friday for delivery on the next business day (unless Saturday Courier is available and selected for the order). Orders placed after 4pm on a Friday, on a Saturday or Sunday or bank holiday Monday, will not be processed until the following business day.
  • You must inform us if the goods are lost or damaged in transit within 4 weeks so that we correct the problem and make a prompt claim with the delivery company. Please quote your order number in all correspondence.
  • You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.